Technician Rates

Technical Support for Business Customers

$70.00 / Hour

Technical Support for Home Customers

$60.00 / Hour

 Virus / Malware / Ransomware Removal
and Anti-Virus Software Installation

Flat Rate

May 2020 Update – To limit community transmission of COVID-19 during the continuing pandemic, Call-a-Tek will continue providing remote connect services whenever possible. In the event that an issue cannot be resolved remotely, our technician will take all necessary precautions (including facial covering and device sanitation) when providing on-site technical support to minimize any risk to our customers and technician.

Call-a-Tek provides on-site technical support to Central Ohio businesses and homes, including all of Franklin County (Columbus metropolitan area), as well as parts of Delaware County (Delaware, Sunbury), Fairfield County (Lancaster, Canal Winchester), Licking County (Newark, Johnstown), Madison County (London, Plain City), Pickaway County (Circleville), and Union County (Marysville).

For customers located outside of Franklin County, a mileage fee of $0.75 per mile will be applied for transportation from and to zip code 43214 (north Columbus).

Call-a-Tek Onsite Support Coverage Map
No mileage fee within Franklin County
Mileage fee of $0.75/mile will be added

Accepted Methods of Payment:

  • Debit / Credit Card
  • Cash
  • Company Check (Business customers only)

Ohio and county sales tax will be applied. A receipt and invoice will be provided.