Services

Call-a-Tek ~ Providing Certified Tech Support to Columbus and Central Ohio

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Call-a-Tek provides a wide variety of technical services for your business or home computing needs, including:

DESKTOP / LAPTOP SUPPORT

  • Operating System Issues with Windows 10, 8.1, 7, and older versions
  • Software Application Issues with Microsoft Office and third-party applications
  • System Clean-up & Optimization to ensure the system is operating at peak efficiency
  • Hardware Repair & Replacement including adding RAM memory, cloning & replacing failing hard drives, complete system replacement


VIRUS/MALWARE REMOVAL

  • Virus Removal for thorough disinfection of viruses, trojans, rootkits
  • Malware Removal for thorough disinfection of malware & adware
  • Ransomware Removal for thorough disinfection of ransomware, and when possible, recovery of files that have been cryptolocked
  • Anti-Virus/Malware/Ransomware Protection to proactively prevent  system infection with real-time virus definition updates


NETWORK TROUBLESHOOTING

  • Wireless Networking Issues with devices losing communication with the wireless network
  • General Network Slowness Issues with network congestion, administration of managed/unmanaged routers and switches
  • Vulnerability Assessment to identify and eliminate security vulnerabilities
  • Penetration Testing to ensure systems are protected from hackers and outside threats


SERVER & WEBSITE ADMINISTRATION

  • Server Administration & Maintenance for scheduled maintainance or as-needed administration of Windows and/or Linux servers
  • Server Updates & Backups to ensure the server has the latest operating system & software updates installed, and is being backed up automatically
  • Website Administration & Hosting for cloud hosting with high availability, control panel web interface, secure FTP and/or SSH access
  • WordPress Website Development for developing a new website using WordPress’s Content Management System

For Central Ohio businesses, Call-a-Tek can provide an on-site consultation for your business’s technical needs at no charge. Please contact us to request a consultation.

 

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