| Check Existing Request | Call-a-Tek By Phone | Remote Connect |
COVID-19 Update – Call-a-Tek’s staff is fully vaccinated and boosted with the Covid-19 vaccine, and will continue to follow all CDC recommended guidelines and safety protocols. During on-site service calls our technician may wear a facial covering, and may sanitize device surfaces as appropriate or as requested.
Call-a-Tek also provides remote connect services. Click here for more information or to start a remote session with our technician.
OPEN A SUPPORT REQUEST
CHECK AN EXISTING SUPPORT REQUEST
To check the status of an existing support request, please visit Call-a-Tek’s Help Desk Portal at https://support.callatek.net/ and enter the email address that you used to create the support request. The Help Desk Portal is only available to existing customers.
CALL-A-TEK BY PHONE
Call 614.453.5500 to speak with a technician directly.
In the event our staff is not immediately available to answer your call, please leave a detailed message and your call will be returned promptly.
Establish a remote connection for Call-a-Tek’s technician to troubleshoot your issue remotely.